1 day old
2017-12-132018-01-11

2018 Intern Undergraduate - IT Support and Services

Herman Miller
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  • Job Code
    127480

2018 Intern Undergraduate - IT Support and Services-17966

Position Description:

You can have an internship. Or you can make a difference. Or you can work as an IT Support and Services Intern at Herman Miller and do both.
 
 
About This Opportunity
Herman Miller’s Summer Internship Program is a paid, 12-week opportunity that provides a 100% real-world experience for students early in their career. Throughout the summer you will apply academic learning to real-world situations and cultivate leadership, problem-solving, and communication skills.
 
As an IT Support and Services Intern, you will work with other team members to resolve IT-related incidents and fulfill IT requests. There are two internship positions available in Support and Services – one working at the Service Desk to resolve incidents over phone, email, and intranet, and the other working as a Field Technician to provide telephone and desk-side incident support.
 
 
What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as you...
  • Work with internal business partners to identify, troubleshoot, and repair IT-related incidents.
  • Stay current with knowledge and changes that will impact your ability to support the business and follow procedure for the quick resolution of incidents.
  • Gain exposure to other areas of Information Technology at Herman Miller for a complete, rounded intern experience.
  • Assist senior staff in providing dependable support for client hardware and software technologies throughout Herman Miller (Field Technician only).
  • Work with a cross-functional team to complete an intern project.
  • Attain on-the-job work experience aligned with your career objectives.
  • Perform additional responsibilities as needed to achieve business objectives.
 
 
Sound Like You?
You might be just who we're looking for if you are...
  • A customer-focused communicator with strong interpersonal skills.
  • Skilled at troubleshooting and have a desire to not only fix the problem, but to learn and look for ways to make the process better.
  • Able to solve problems in a timely and efficient manner.
  • Able to follow documented procedures and processes.
  • Experienced with and have a basic understanding of hardware, applications, and operating systems.
  • Enrolled and pursuing a Bachelor’s degree in Computer Science and/or Information Technology from an accredited college or university, and you are able to provide transcripts upon request. You must have a cumulative GPA of at least a 3.0 to qualify for consideration in the Intern Program.
  • Satisfactorily finished with the basic coursework in your chosen degree program.
  • In favorable academic standing within your current academic program.
  • Authorized to work in the United States.
  • Able to perform all essential job functions of the position with or without accommodations.
 
 
Who We Are
At Herman Miller, our unique culture represents the collective attitudes, ideas, and experiences of the people who work here. We focus on protecting the environment, impacting our communities, exceeding the expectations of our customers through high quality products, and championing diversity in all areas of the business, and together we are on a journey toward a better world. We support the well-being of our employees in and outside of work by providing a variety of opportunities including award-winning work-life integration resources, development programs, complex health and wellness offerings, and much more.
 
Herman Miller is a globally recognized provider of furnishings and related technologies and services. Headquartered in West Michigan, we have relied on innovative design for over 100 years to solve problems for people wherever they work, live, learn, and heal.
 
 

Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.


Schedule: Full-time
Employee Status: Temporary
Travel: No
Shift: First
Primary Location United States-Michigan-Zeeland

Categories

  • Other / Not Specified
  • Healthcare
  • Hospitality
  • Real Estate
  • Retail / Wholesale

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2018 Intern Undergraduate - IT Support and Services

Herman Miller
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2018 Intern Undergraduate - IT Support and Services

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