1 day old

Competitive Intelligence Manager

Herman Miller
Holland, MI
  • Job Code

Competitive Intelligence Manager-18094

Position Description:

You can make a salary. Or you can make a difference. Or you can work as a Competitive Intelligence Manager at Herman Miller and make both.

About this Opportunity
As a Competitive Intelligence Manager, you'll lead and develop Herman Miller's Competitive Intelligence Team. You will enable an in-depth understanding of the competitive environment and key market opportunities in the North American market. You'll also prioritize and guide competitive intelligence data gathering and analysis to support the strategic planning process and meet the needs of Product Management and Sales organization stakeholders.

What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as you...

  • Develop and manage the Competitive Intelligence Team to execute the competitive intelligence strategy.
  • Direct/complete primary and/or secondary research, analysis, and synthesis of information to support key internal stakeholder needs, including: strategic planning; understanding the competitive landscape, competitor profiles, market position, SWOT analysis, strategies, and selling tactics (Sales Team); competitive positioning and product gap analysis (Product Management); and priorities and project justification (Design and Development).
  • Lead the team to develop, analyze, and maintain key competitors' product offering comparisons. You will act as an internal consultant to stakeholders to identify competitive opportunities and threats and share findings with Product Management and the Sales organization.
  • Provide competitive insight and guidance to the Win/Loss Analysis Program.
  • Provide competitive analysis support for organizational training initiatives.
  • Develop a network of competitive intelligence research vendors tasked with gaining key competitive information at an industry, manufacturer, and product level.
  • Guide the planning, execution, and analysis of competitive intelligence gathering during appropriate domestic and international trade shows.
  • Partner with international counterparts to understand competitive intelligence in the region and the potential impact on the North American market as well as global customer accounts.
  • Perform additional responsibilities as requested to achieve business objectives.

Sound Like You?
You might be just who we're looking for if you have...

  • A Bachelor's degree in Business, Marketing, Market Research, or a related field. An MBA is preferred.
  • Five years of related analytical experience or an equivalent combination of education, training, and experience.
  • A thorough knowledge of Herman Miller products, services, and culture, as well as the ability to distinguish Herman Miller products and services from the competition.
  • An understanding of the Herman Miller customer and sales process.
  • Strong experience in analysis, research, and competitive intelligence.
  • Product management/marketing experience and a proven ability to develop competitive components for business plans and field-facing tools.
  • A demonstrated ability in critical thinking and the analysis of competitive strategies and business and market trends.
  • A proven ability to interact and influence executives in a dynamic business environment, including formal presentations.
  • International experience.
  • Excellent leadership skills, including coaching/team building and team collaboration skills.
  • Excellent project management, communication, and interpersonal skills.
  • The ability to influence and work with peers within a highly matrixed environment.
  • Excellent research and information gathering skills.
  • Strong analytical skills.
  • The ability to be highly organized, results-driven, self-motivated, and innovative with relevant product, technology, or industry knowledge.
  • Strong team collaboration skills.
  • The ability to effectively use the office automation, communication, software, and tools used in the Herman Miller office environment.
  • The ability to perform all essential job functions of the position with or without accommodations.

Who We Are
At Herman Miller, our unique culture represents the collective attitudes, ideas, and experiences of the people who work here. We focus on protecting the environment, impacting our communities, exceeding the expectations of our customers through high quality products, and championing diversity in all areas of the business, and together we are on a journey toward a better world. We support the well-being of our employees in and outside of work by providing a variety of opportunities including award-winning work-life integration resources, development programs, complex health and wellness offerings, and much more.

Herman Miller is a globally recognized provider of furnishings and related technologies and services. Headquartered in West Michigan, we have relied on innovative design for over 100 years to solve problems for people wherever they work, live, learn, and heal.

Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

Schedule: Full-time
Employee Status: Regular
Travel: No
Shift: First
Primary Location United States-Michigan-Holland


  • Other / Not Specified
  • Healthcare
  • Hospitality
  • Real Estate
  • Retail / Wholesale

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Competitive Intelligence Manager

Herman Miller
Holland, MI

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Herman Miller
Holland, MI

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