12 hours

Director, Client Services

Englewood Cliffs, NJ
  • Job Code
Company NBC Universal

Job Title Director, Client Services

Jobid 23768-367531

Location: Englewood Cliffs, NJ, 07632, USA

Description **Job Number** 33482BR

**Job Title** Director, Client Services

**Business Segment** Operations & Technical Services

**Sub-Business** Global Media Operations

**Posting Category** Technology/Engineering

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

**Career Level** Experienced

**Country** United States

**State/Province** New Jersey

**City** Englewood Cliffs


The Director, Client Services, will lead a team of Writer Producers, Scheduling, Project and Production Managers across the Englewood Cliffs, NJ and 30 Rock NYC creative and operational Post Production facilities. This individual will be in a key client facing leadership role across the entire department. This individual is responsible for leading the department’s strategic roadmap and tactical implementation in the areas of client and project management, personnel and resource scheduling/utilization, financial reporting and business analysis. The individual is also responsible for the quality and reliability of all reporting personnel and workflows. The candidate will be a key partner to his/her peers and lead client growth and productivity initiatives on behalf of the entire department. The candidate will be responsible for financial budgets and productivity targets as well as selected strategic initiatives.

+ Manage and lead the Client Services staff.

+ Play a key role in contributing to and implementing the creative and operational vision and strategy of the Post department as a whole

+ Key executive liaison and partner to peer and client groups

+ Ensure availability, reliability and growth across personnel, workflows and resources

+ Financial adherence in personnel and operating budgets

+ Assess personnel and processes on a routine basis to develop workflow improvements that will enable continued growth within the environment, collaborating closely with other department, division and client groups.

+ Support and lead key strategic and tactical initiatives within the department

+ Oversee the hiring and training of staff as needed.


+ A minimum of 10 years’ experience in a creative production and post-production environment, 5 within a management role

+ Knowledge of Microsoft Office and Scheduling applications

+ Demonstrated ability to manage financials including personnel and project budgets

+ Detailed Oriented and extremely organized

+ Excellent Client service and presentation skills

+ Excellent management, communication and leadership skills

+ Working knowledge of production and post-production workflows and technologies

+ Avid Editorial & Adobe Creative Suite experience a plus

+ Flexible Hours

+ Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered

+ Must be willing to work in Englewood Cliff NJ

**Desired Characteristics**

+ Strong attention to detail

+ Extremely Organized

+ Leadership

+ Strategic vision

+ Strong communication skills

+ Great teamwork skills

+ Ability to work independently and well with others

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.

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Director, Client Services

Englewood Cliffs, NJ

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Englewood Cliffs, NJ

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