8 hours

Director, Organizational Communication

Hialeah, FL
  • Job Code
Company NBC Universal

Job Title Director, Organizational Communication

Jobid 23768-383753

Location: Hialeah, FL, 33014, USA

Description **Job Number** 36587BR

**Job Title** Director, Organizational Communication

**Business Segment** Telemundo Enterprises

**Sub-Business** TLMD Communications

**Posting Category** Communications

**About Us** NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

**Country** United States

**State** Florida

**City** Hialeah


• Implement and oversee change management and communications programs that strengthen employee knowledge and skills to achieve company goals.

• Serve as the communications liaison between human resources and corporate affairs teams to work on projects that ensure alignment with the overall company strategy.

• Influence and support HR with changes in organizational behavior, as well as facilitate team building and changes in norms values and corporate culture.

• Use various media to aid in the communications process and work with the Internal Communications team and IT to maximize the use of technology across the company.

• Create excitement and engagement among our employees for the new global HQ, liaising with the Employee Experience department to foster frequent and streamlined communications about the move to the new state-of-the art facility.

• The Director, along with his/her direct report, will organize and produce all employee-focused communications related to the global headquarters.

• Leverage specialized internal communications platforms (digital screens, apps, newsletter, intranet, etc.) to further evolve the company culture through an emphasis on the company values: ownership, pioneering spirit, agility, teamwork and integrity.

• Implement internal communications and engagement strategies for NBCU Telemundo Enterprises along with the Internal Communications Director regarding key company initiatives and programs, as well as positioning and strategy for overall message, tone and voice.

• Partner with Human Resources to interpret data and determine effective communication strategies from employee opinion surveys, focus groups and event surveys, among others.

• Continuously evaluate the most efficient platforms and behaviors to share internal information, updates and knowledge.

• Manage crisis communications and the process of engaging executive management responses to unexpected events.

• Work with the marketing team to contribute to the corporation’s strategic goals in advancing the image and our distinct brand identity through local, regional and nationwide locations.

• Establish templates and tools for maintaining a consistent approach to regular communications.

• Conduct research and manage mechanisms for gathering feedback and employee reactions to changes and new initiatives.

• Develop and implement appropriate metrics to evaluate the success and impact of internal communications strategies and initiatives, including teammate feedback to allow continuous improvement of the actual communications and the messages.


• Bachelor’s degree, preferably in business, HR, communications or journalism discipline.

• Minimum 4+ years of relevant internal communications strategies and communications management experience.

• Proven experience in managing, designing and implementing strategies, policies and procedures relating to Organizational Communications.

• Strong track record of delivering innovative digital communications platforms and products, including intranets, shared workspaces, forums, blogs, electronic news/emails and virtual meeting applications.

• Exceptional writing, editing and proofreading skills, as well as the journalistic ability to source stories from employees in both Spanish and English.

• Solid speaking skills to give presentations to employees.

• Ability to exercise a high level of discretion in handling confidential and sensitive information.

• Turn plans into successfully implemented actions, often within tight and unmovable deadlines.

Eligibility Requirements:

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered.

• Must be willing to work in the greater Miami, Florida area

• Must be 18 years or older

• Must have unrestricted work authorization to work in the United States

• Must be willing to work late evenings, and occasional holidays or weekends per business need.

**Desired Characteristics**

• Bilingual English-Spanish.

• Must be comfortable engaging with senior leaders in the organization on a regular basis and working in a small team, in a fast-paced environment that requires ongoing management of multiple projects at once.

• Exemplify qualities of integrity, initiative, intelligence, creativity and commitment.

• A passion for driving change, inspiring co-workers and really making a difference.

• Looking for new ways of working, exploring best practice and delivering original and imaginative approaches to communications problems.

• Ability to think and act strategically and proactively.

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Click Here to view the NBCUniversal Candidate Privacy Statement.

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Hialeah, FL

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