4 hours

Media Account Specialist

Cox Media Group
Jacksonville, FL
  • Job Code
Media Account Specialist at Cox Media Group

Media Account Specialist

Job ID 181569 Date posted 01/24/2018 Location Jacksonville, Florida


Cox Media Group Jacksonville has an immediate opening for a Media Account Specialist to assist in all aspects of local sales. The Media Account Specialist will be responsible providing customer support for a team of Account Executives by working closely with them to develop; long-term customer relationships, while meeting established sales goals.  This position will be the direct point of contact for local CMG clients, maintaining orders from the start of the flight through the posting process, handling requests such as promotional support, invoice requests, copy creation and many more exciting parts of the sales process.  Emphasis on multi-platform and Digital sales support. The Media Account Specialist will be assigned to a team of Account Executives and report to the GSM Radio /LSM TV. The Media Account Specialist will also generate leads for the sales team and join the sellers on these sales calls. This position is for someone aspiring to become an Account Executive.


  • Planning, co-ordination and execution of sales promotions as needed by Radio and TV AES.
  • Work with promotions coordinators and marketing directors at Radio and TV to produce creative and detailed promotional proposals for clients within deadlines.
  • Prepare appropriate internal paperwork so ensure flawless execution of promotions including handling makegoods (using research data), NA’s and Program changes.
  • Manage posting and exact times (pre and post logs).
  • Prepare recaps for clients at the culmination of each TV + Radio promotion or campaign.
  • Interface with the TV and Radio Sales Management and Traffic personnel to work through clearance issues.   Will work with Radio + TV Account Executives and clients for approvals, as well as providing paperwork and documentation for Account Managers, clients and traffic for the make goods.  
  • Vet and research TV and Radio station credits/adjustments – figure out alternative options to taking credits if possible. 
  • Enter sales orders and production orders for radio & TV stations on a daily basis by the deadlines.  
  • Review orders as they are received and vetting them for any rate or buying discrepancies before entering. 
  • Assist in developing and executing good strategy for client relations including keeping up to date client contact list for CMG Jax, assisting in formal correspondence and client appreciation.
  • Provide clients with answers to questions regarding spot times, invoices, competitive spending and promotional support. 
  • Maintain client records, proposals/ pending avails through filing, retrieval, retention, storage, compilation and updating on a consistent basis.
  • Foster positive relationships within Radio departments, clients and the Account Managers.


  • Ability to maintain confidentiality essential.
  • Proficiency with Wide Orbit, Marketron, Microsoft Word, Excel and PowerPoint.
  • Ability to compose correspondence as necessary. 
  • Excellent interpersonal skills with ability to relate professionally with all levels of management.
  • Strong written and verbal communication skills and organization skills, with attention to detail accuracy and follow-up.
  • Able to work as part of a group, and with all levels of department personnel with tact and discretion.
  • Ability to prioritize and complete tasks, with ability to work under pressure and meet deadlines.
  • Previous sales/customer service/media experience preferred
  • Deadline and detail oriented
  • Coachable


  • College Degree or minimum of 1 year’s equivalent experience in a sales or sales support role preferred.

About Cox Media Group

Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include broadcast television stations, radio stations, daily newspapers and non-daily publications; and digital sites and services, like Rare.us, Clark.com, Dawg Nation, SEC Country, Hookem.com, Mundo Hispanico, Southern Kitchen and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. For more information about Cox Media Group, please check us out online at .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Organization: Cox Media Group

Primary Location: US-FL-Jacksonville-8000 Belfort Pkwy

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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