Sign In
 [New User? Sign Up]
Mobile Version

Sr Account Manager, State Accounts

NWEA


Location:
Portland, OR
Date:
01/03/2017
Job Code:
1078943
Categories:
  • Education
  • Government
  • Marketing
  • Sales / Business Development
NWEA
  •  
  • Save Ad
  • Email Friend
  • Print

Job Details

NWEA has an exciting new opening for Senior Account Manager for our Partner Accounts - State and Government Partnerships Team. This is a home-based role and candidates may reside anywhere in the U.S. NWEA offers competitive compensation, an outstanding benefits package and career growth opportunities

Founded by educators nearly 40 years ago, Northwest Evaluation Association™ (NWEA™) is a global not-for-profit educational services organization known for our flagship interim assessment, Measures of Academic Progress® (MAP®). More than 7,600 partners in U.S. schools, school districts, education agencies, and international schools trust us to offer pre-kindergarten through grade 12 assessments that accurately measure student growth and learning needs, professional development that fosters educators’ ability to accelerate student learning, and research that supports assessment validity and data interpretation. To better inform instruction and maximize every learner’s academic growth, educators currently use NWEA assessments with nearly eight million students


Position Summary

The Account Manager, State and Government Partnerships position is responsible for managing and growing a targeted group of existing NWEA customers (Partners) by building long-term relationships and adding value to the Partner. Partners are primarily State Departments of Education, Foundations, or Federal Education entities. The focus is to ensure Partner retention and satisfaction, and to drive increased use of NWEA Products, Custom State Assessment Solutions, and Services to improve our Partners’ ability to help all kids learn. As the key contact for our Partners, we value responsiveness and listening to our Partners to increase the value of the relationship with NWEA and to build their loyalty and satisfaction. The Account Manager will work closely with other members of the State and Government Partnerships Team

As the account owner, the Account Managers’ key areas of work include managing all annual renewals, optimizing account revenue, expanding the number of students being tested by the State, Foundation, or district, uncovering needs for new products and services, building relationships with key state stakeholders, and establishing a long term plan for Professional Development to increase the use and value of their relationship with NWEA. Account Managers will work with the extended NWEA organization, including Program Management, State Solutions, Marketing and Support to ensure the needs of our Partners are met. Other responsibilities include providing product/program Webinars, resolving Partner issues, supporting Account Executives in acquiring new accounts and expanding Partner understanding of the value of NWEA products, solutions, and services

Responsibilities

• Be the primary NWEA account contact for a portfolio of existing State, Foundation, and/or Federal Partners
• Ensure Partner loyalty and customer satisfaction for retention. Establish Partner communication strategies to uncover needs and resolve issues
• Work closely with district Account Managers within a state to ensure effective communication of state program information to partners; coordinate training and webinars as needed about state programs working with district Account Managers when required
• Work with the Program Manager to support custom programs for State and Federal partners to ensure contract compliance and partner success
• Work closely with the Implementation Team to ensure that new partners’ needs are met
• Responsible for maintaining relationships within the partner/customer organization
• Achieve renewal and expansion targets as defined by the regional/team objectives
• Plan and prioritize new product, expansion and retention activities in alignment with team and organizational goals, budgets and timelines
• Schedule and deliver webinars, introductions, sales calls, and facilitate program activities as needed
• Implement effective processes, procedures and use of support materials to ensure efficiency and effectiveness in meeting each partner’s unique needs
• Stay current and knowledgeable about NWEA Products, Services, State Solutions, and the education market, including issues, trends, relevant laws and competition.
• Inform Partners about features and benefits of products, solutions, and services on a regular and proactive basis using a consultative sales process
• Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions and new products and services. Keep data accurate, up to date and comprehensive. Use Salesforce for Partner, pipeline and regional/team reports and dashboards and for data to drive Partner activity
• Present price, credit and terms in accordance with standard procedures and/or contractual requirements. Accurately process and schedule partner transactions including quotes and orders
• Travel as needed for Regional, Partner or NWEA events, up to 30%
• Perform other duties as assigned

Skills and abilities

• Commitment to the NWEA mission and culture
• Ability to be effective in a growing organization, and handle a large volume of partner/customer accounts and activity
• Experience with selling and managing customer relationships over the phone, maintaining a high level of customer satisfaction
• Clear communicator; strong verbal, and written skills required
• General knowledge of state and district education market, school and business operations and functions
• Demonstrated ability to work effectively with a wide range of individuals and independently
• Ability to meet personal and team goals and work well with the Partner Accounts team and the NWEA organization
• Demonstrated ability to manage sales opportunities and pipeline.
• Excellent Problem solving skills

Education and experience

• Minimum bachelor’s degree in education, business or a related field required
• Desire 2-4 years of account management experience. Selling experience into the educational market helpful, with demonstrated effective communication and presentation skills
• Excellent relationship building skills, with a desire to create a positive experience
• Experience with NWEA products, services, procedures and implementation preferred.
• Understanding of K-12 education industry and assessment methods desired

Benefits
NWEA’s generous benefits package includes: 100% employer paid medical, dental and vision insurance premiums for eligible employees; company-paid public transportation, indoor bicycle racks, and free on-site parking; convenient location near public transportation near the Pearl District in downtown Portland; additional monthly compensation in the form of flex pay; and a 15% annual employer contribution toward our 403b retirement plan. In addition, NWEA’s culture promotes work-life balance. Accordingly, we offer 4 weeks’ PTO in the first year, 5 weeks’ PTO after the first year anniversary, and 6 weeks’ PTO after the second year anniversary and in subsequent years. Our employees also enjoy flexible work schedules
NWEA is an equal opportunity, affirmative action employer, and we do not discriminate against employees or job applicants on the basis of race, color, national origin, age, religion, gender, disability, sexual orientation, veteran status, or any other status or consideration protected by local, state and federal laws, except where a bona fide occupational qualification applies. Equal opportunity applies to hiring, promotion, training, compensation, and any other organizational action. NWEA's written Affirmative Action Plan is available to all employees and job applicants upon request

Latest Jobs

Director of Sales

The Sliding Door Company
Los Angeles, CA

Customer Service/Inside Sales

Highway Supply, LLC.
Albuquerque, NM

Digital Media Sales Consultant

Florida Times-Union
Jacksonville, FL

Association Management Assistant

CHESAPEAKE BAY MANAGEMENT
Newport News, VA

Lead Generation Specialist

Florida Times-Union
Jacksonville, FL

Part-Time Circulation Sales Assistant

Florida Time-Union
Jacksonville, FL

New Business Account Executive New Business Account Executive

Florida Times-Union
Jacksonville, FL

marketing promoter

Kitchen Magic
Hackensack, NJ

Assistant Controller for the Lubbock Avalanche-Journal & Amarillo Globe-News

Lubbock Avalanche-Journal & Amarillo Globe-News
Amarillo, TX

Multi Media Consultants.

AGN Media / Amarillo Globe-News
Amarillo, TX

Digital Media Consultants

AGN Media / Amarillo Globe-News
Amarillo, TX

SALES EXECUTIVE

Argee America Inc.
New York, NY

About Our Partners

mashable

Mashable is a leading source for news, information & resources for the Connected Generation. Mashable reports on the importance of digital innovation and how it empowers and inspires people around the world. Mashable's 25 million monthly unique visitors and 11 million social media followers have become one of the most engaged online news communities.

salesgenomix


OUR VISION: Imagine A World Where Every Sales Force Is ABOVE quota. SalesGenomix has been called the eHarmony of sales recruiting. We connect pre-assessed sales professionals to jobs that match their unique sales DNA. As a sales recruiter this means, no time wasted with unqualified applicants, no more unforced hiring errors. More qualified candidates, less turnover, more sales. Spend your time talking to talented candidates.

archdesign

ArchDesignJobs.com is a nationally recognized career site for anyone with an interest in careers within the architectural and design industries.  ArchDesignJobs.com reaches the top architects and designers within the corporate, education, healthcare, institutional, government, hospitality, retail and residential environments.

deadline

Influential industry leaders and key decision-makers across many fields track Deadline many times a day and its postings regularly receive more reader comments than all of the  entertainment industry news sites combined.

varmedia

Recognized and respected throughout the world of show business, Variety is the premier source of entertainment news. Since 1905, the most influential leaders in the industry have turned to Variety for timely, credible and straightforward news and analysis — information vital to their professions.

tvb

TVB is the not-for-profit trade association of America’s commercial broadcast television industry. Its members include television broadcast groups, advertising sales reps, syndicators, international broadcasters, associate members and over 500 individual television stations. TVB actively promotes local media marketing solutions to the advertising community, and in so doing works to develop advertising dollars for the medium’s multiple platforms, including on-air, website and mobile. TVB provides a diverse variety of tools and resources, including this website, to support its members and to help advertisers make the best use of local ad dollars.