1+ months

Accountant Services Consultant

Elk Grove Village, IL 60007

ADP is hiring an Accountant Services Consultant.

  •  Are you looking to grow your careerin an agile, dynamic environment with plenty of opportunities to progress?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you! Are you ready to make your mark?


As an Accountant Services Consultant, you will provide consultation and help answer questions supporting our sales team to turn prospects into loyal clients. Acting as a small business advisor to our sales associates, accountants, and their clients by understanding the full offering of ADP's suite of products and how they would be utilized by accountants, clients, and their employees. 

You will spend most of your day consultatively identifying opportunities in our clients' current processes and provide support for ADP's products which may include, but not limited to:


RUN Payroll, Time Labor Management, and ADP HR services 


Still, every day will be different because you will encounter interactions within different geographies and industries, and the solutionsyou provide will differ based on their unique needs. This willkeep thingsinteresting, and our top-ranked training will help to set you up for success! 


To thrive in this role, you have a way with key stakeholders that builds rapport,establishestrust,and shines with professionalism.Over the phoneand in writing, your communication style is clear and easy for our clients to understand andacton. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. 


A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos


Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos



What you’ll do: Responsibilities

What you can expect on a typical day:

  • Take Ownership.You'll primarily work independently by creating and providing exceptional resolutions for accountants, sales, clients and across internal ADP teams by setting the appropriate expectations and providing pertinent information. Through your expertise and relationship-building, you'll identify and refer additional business opportunities to help increase accountant and client satisfaction and value.
  • ImplementADP Technologies.You will recognize internal and external trends based on client interactions and offer solutions that benefit our accountants, clients, and ADP while also demonstrating the ability to prioritize and efficiently manage and document client issues to consistently meet business performance metrics.
  • Partner Internally.Youwillinteract and collaborate with other ADP associates as needed and build strong and sustainable relationships with CPAs and Sales partners to meet the needs of our clients and partners.
  • Multi-Task & Communicate.You will commit to ensure one call resolutions as often as possible and build strong relationships with CPAs and sales partners to establish trust and contribute to the growth of their business and ours.
  • Youwill adhere to a daily schedule, manage a base of open requests, and remain available for our partners through various channels of communication such as phone, email, and chat. Additionally, you will attend meetings and continuous trainings with a focus on building accounting partnerships.


  • Prior experience is not required; we will train you to be successful! 
  • You can work overtime hours during peak seasons.

A college degree is great but not required. What's more important is having the skills to do the job.


Bonus points for these:

  • FPC certified
  • 2 years payroll knowledge
  • Strong client relationship and interpersonal skills
  • Ability to troubleshoot and resolve customer complaints using pre-defined solutions
  • Demonstrated ability to learn and apply basic concepts in new situations
  • Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
  • Ability to collaborate and work in a team environment as well as work independently and make sound decisions


  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. 
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.


What are you waiting for?  Apply today!

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.



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Posted: 2022-03-23 Expires: 2022-06-18

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Accountant Services Consultant

Elk Grove Village, IL 60007

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