25 days old

Connection Support Specialist - 181375

Augusta, GA 30901
  • Job Code
    181375
\u003Cp\u003E\u003Cstrong\u003EADP is hiring a Connection Support Specialist.\u003C/strong\u003E The Connection Support Specialist is a member of the Connection Services team within Client Operations. This person is responsible for monitoring the exchange of information between the HRB and customers and their third party vendors (e.g., payroll processors, insurance carriers, Third Party Administrators, etc.).\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, \u0026 Social Responsibility.\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EData Export Management-- Monitor the status of connections that have been moved to a production status. Investigate and resolve issues/bugs with existing code. Work with Account Managers, Engineers, and customers to determine best practices for connection design.\u003C/li\u003E \u003Cli\u003EConnection Support-- Serve as technical resource for Account Managers and Customer Service Representatives with questions regarding active connections. Participate in conference calls with customers or prospects with connection questions.\u003C/li\u003E \u003Cli\u003EPoint of Contact with Third Party Vendors-- Maintain primary contact information for each third party vendor with whom we have a connection. Work with these contacts to track new release dates for their systems, obtain updated file specifications, and identify the impact of any changes on existing connections. Maintain a library of file specifications.\u003C/li\u003E \u003Cli\u003EMake modifications to existing connection code as requested by client\u003C/li\u003E \u003Cli\u003ETest connections to ensure accuracy of transmission of data\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EQUALIFICAITONS REQUIRED:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EBachelor\u0027s degree or equivalent in education \u0026 experience\u003C/li\u003E \u003Cli\u003EExperience working in a software and/or service company environment\u003Cbr /\u003E\u003C/li\u003E \u003Cli\u003ESQL\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003Cp\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E Preference will be given to candidates who have the following:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EKnowledge of HR, Benefit, and Payroll concepts\u003C/li\u003E \u003C/ul\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-10-21 Expires: 2019-12-12

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Connection Support Specialist - 181375

ADP
Augusta, GA 30901

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