30 days old

Customer Service Representative - Life \u0026 Health Insurance - 184836

Louisville, KY 40202
  • Job Code
    184836
\u003Cdiv\u003E\u003Cstrong style=\u0022font-size: 10.0pt;color: rgb(0,0,0);\u0022\u003EUnlock Your Career Potential: Customer Service at ADP. \u003C/strong\u003EIt\u0027s all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they\u0027d recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today\u0027s increasingly competitive global marketplace.\u003C/div\u003E \u003Cp\u003E\u003Cstrong\u003EADP is hiring an Associate Insurance Service Representative - Life \u0026 Health.\u003C/strong\u003E In this position, you\u0027ll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You\u0027ll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.\u003C/p\u003E \u003Cp\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EProvide Tier 1 customer support\u003C/li\u003E \u003Cli\u003ERespond to basic inquiries regarding ADP products\u003C/li\u003E \u003Cli\u003EResolve routine customer concerns with pre-defined solutions\u003C/li\u003E \u003Cli\u003EHandle customer inquiries that could require data entry changes\u003C/li\u003E \u003Cli\u003EAnswer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate\u003C/li\u003E \u003Cli\u003ELearn and navigate ADP systems in order to respond to issues\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EQUALIFICATIONS REQUIRED:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EAt least 1 year of previous experience\u003C/li\u003E \u003Cli\u003EHigh school diploma\u003C/li\u003E \u003Cli\u003EAbility to obtain the Life \u0026 Health License\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003Cp\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E Preference will be given to candidates who have the following:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EBachelor\u0027s degree\u003C/li\u003E \u003Cli\u003EStrong client relationship and interpersonal skills\u003C/li\u003E \u003Cli\u003EMust be comfortable working in a performance-based and structured environment while demonstrating high ethical standards\u003C/li\u003E \u003Cli\u003EDemonstrated ability to learn and apply basic concepts in new situations\u003Cbr /\u003EOrganizational skills including the ability to multi-task, set priorities, and follow up in a timely manner\u003C/li\u003E \u003Cli\u003EAbility to collaborate and work in a team environment as well as work independently and make sound decisions\u003C/li\u003E \u003C/ul\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-10-22 Expires: 2019-12-12

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Customer Service Representative - Life \u0026 Health Insurance - 184836

ADP
Louisville, KY 40202

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