16 days old

Digital Communications Coordinator

International Refugee Assistance Project
New York, New York 10004
  • Job Type
  • Job Status
    Full Time

About IRAP

The International Refugee Assistance Project (“IRAP”) is the first organization to provide free and comprehensive legal representation to refugees through the registration, protection, and resettlement processes. We are a dynamic and growing legal, policy, and advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced persons around the world.

IRAP operates offices in New York, Jordan, and Lebanon. Our legal services are supplemented by a corps of pro bono lawyers from leading U.S. and international law firms and multi-national corporations, and law students who have created IRAP chapters at 29 universities in the United States and Canada.

IRAP believes in action, accountability, innovation, and candor. We are nimble, collaborative, and nonpartisan, and believe in the power of individuals to change their own circumstances. IRAP was founded in 2008 by a group of Yale Law students with a vision to change the status quo of global refugee processing in order to assist the most vulnerable refugees.


IRAP is seeking a Digital Communications Coordinator to join our growing team in our New York office. The Digital Communications Coordinator will be responsible for creating the day-to-day content for the organization’s social media channels, website, and email communications by working closely with the Communications Director and all other departments. The Digital Communications Coordinator will also develop and execute strategic campaigns and digital initiatives, both short and long term, with a focus on supporting our policy priorities and increasing the organization’s reach. Additional responsibilities include, but are not limited to: administrative support, drafting and formatting written content for publication, and supporting regular internal communications.

The Digital Communications Coordinator reports to the Communications Director.

This is an exciting opportunity for an individual interested in digital storytelling and social media strategies for a growing agency that has a tangible impact on the lives of refugees and displaced people.


Social media and analytics:

  • Devises a comprehensive social media marketing plan to engage current followers and expand our audiences across all platforms.
  • Develops powerful and engaging social media content, both with imagery and text.
  • Monitors, interprets, and reports analytics of social media and web, using them to improve content and messaging.
  • Helps plan social media-specific campaigns, creates graphical content, and coordinates with staff across departments and partner organizations to determine the focus and nature of the content.

Digital content development:

  • Plans, creates and edits graphics, videos, and other media, both in advance and in response to news.
  • Liaises with refugee clients to engage them in our digital campaigns and ensure their participation is an empowering experience.
  • Develops, updates, and manages content for website by using back-end CMS/WordPress system.
  • Develops and maintains a library of high quality photos, videos, and other digital assets.

Editing and writing:

  • Plans, writes, and edits content across digital channels.
  • Working with the Communications Director, drafts mass mailings, digital calls to action, blog posts, press releases, and other public and internal documents.


  • Compiles and distributes weekly updates to the staff.
  • Supports the Communications Director and other departments as needed.



  • Bachelor’s degree or equivalent required. Degree in Communications, Marketing, Public Relations or related field preferred.
  • 1-3 years of relevant experience.
  • Strong knowledge of social media and digital content analytics and best practices.
  • Experience managing long-term projects and campaigns, with the ability to self-prioritize and work on multiple projects simultaneously.
  • Creativity and enthusiasm for introducing and pursuing new ideas.
  • Excellent communication and organization skills across multiple stakeholders.
  • Proficiency in Adobe programs (InDesign, Photoshop, Illustrator, etc.).
  • Excellent written and verbal communication skills.
  • Experience in photography and video production is a plus.
  • Knowledge of HTML/CSS is a plus.
  • An appreciation for clean and catchy graphic design and text is a plus.
  • Foreign languages a plus.
  • Interest in refugee/humanitarian issues desired.

Application Instructions

Please submit a cover letter, resume, samples of social media accounts or websites you have managed, and a list of three references using the application form available here.

IRAP is an equal opportunity employer and welcomes applications from diverse candidates. IRAP offers a competitive salary and excellent benefits including health and retirement plans, a flexible work schedule, and vacation/sick leave.


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Digital Communications Coordinator

International Refugee Assistance Project
New York, New York 10004

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Digital Communications Coordinator

International Refugee Assistance Project
New York, New York

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