12 days old

Director - Product Management - 174078

Florham Park, NJ 07932
  • Job Code


ADP is hiring a Director of Product Management, Customer and Employee Experience. In this position, you'll be responsible for setting the product strategy and execution of ADP's product line for small businesses. You will provide oversight to a team of product owners and lead the team in achieving on-time releases that make using ADP's offerings effortless.

We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We're building the next generation of ADP technologies.



  • Craft the product line strategy, deliver product plan/roadmap and identify how we will serve needs (build vs. partner)
  • Lead a team of product owners to design, develop and manage activities through all stages of the product life cycle from concept/planning through development, release and sun-set
  • Responsible for ensuring the successful enhancement of ADP's small business offerings to support our digital strategy
  • Prioritize product roadmap working in partnership with senior leadership, development, services, sales and marketing guiding products/features from pilot to general availability\u2028\u2028
  • Determine current and future client needs including incorporating insight from clients, service and sales, user research, feature usage and win/loss data \u2028
  • Responsible for multiple SCRUM teams including user stories, delivery management and quality management\u2028
  • Act as user champion when coordinating product development with business stakeholders and align development activity with client's needs and business priorities

Required qualifications for this position include:

  • 8+ years of experience in an eCommerce-enabled (consumer or B2B) market-facing software or cloud product management role
  • 3+ years of managerial and leadership experience
  • Experience with leveraging insights from the product and third parties to build a 360 degree view of prospects and customers to enable a digital business
  • Experience with in-product digital marketing and self-service methods leveraging (A/B Testing, behavior analysis, client self-onboarding, chat, ad server integration) to create a world class digital user experience
  • Ability to communicate effectively with senior leadership and development teams to deliver business priorities\u2028
  • Capable of managing multiple stakeholders on the best course of action
  • Excellent oral and written communication and presentation skills
  • Able to conceptualize, negotiate and sell ideas internally and externally
  • Bachelor's degree or equivalent in education and experience



PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
.  Bachelors degree in a quantitative discipline and/or an MBA.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2019-08-08 Expires: 2019-09-07

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Director - Product Management - 174078

Florham Park, NJ 07932

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