1+ months

GlobalView Application Services Consultant - 177196

Alpharetta, GA 30009
  • Job Code

ADP is hiring a Global View Application Services Consultant. Primary responsibilities of this role will include to deliver configuration/consulting services to ADP GlobalView clients within the parameters of the GlobalView solution and services. Ensure clients experience World Class service when engaged. This individual is responsible for ensuring configuration for SAP payroll at the best cost and according to ADP methodology.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.



Ensure definition of functional needs in order to configure ERP solution

  • Conduct the workshop for gathering requirements
  • Write the blueprints in order to gather client business requirements
  • Deliver proposals on client procedures in order to optimize proposed solution
  • Identify gaps and escalate to project manager

Ensures regular relationship with local client interlocutor

Ensure the customizing of SAP PY on main components of payroll according to ADP methodology

  • Customize the system in compliance with ADP methodology
  • Responsible for documentation of customizing
  • Identify required data for conversion
  • Report issues to Project Manager (timescale, configuration issues...)

Escalate project issues to Project Manager (including scope variations, tasks slippages and risks)

Ensure maintenance of the realized customization

  • Correct customization if discrepancy
  • Amend customization when legal changes occur
  • Enlarge scope to meet evolutions of client business requirements

Participate in the evolution and optimization of the model and template

  • Ensure that customer needs, not effectively addressed within the current offering, are communicated to Product Manager
  • Make proposals for the evolution of the template in order to improve model

Ensure end user relationship

  • Provide end user training
  • Write end user payroll manual



  • Ability to prioritize tasks and time management skills, ability to work across various projects
  • Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results
    • Consulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADP
    • Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients


  • Analytical thinking/problem solving skills -- work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications
  • Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation.
  • Methodologies - demonstrate knowledge and application of key methodologies employed by Delivery teams and Project implementation methodology
  • Awareness and commitment to client service
  • Ability to deliver classroom training



  • Initiative
  • Creativity
  • Motivated and tenacious
  • Results focused -- work persistently to overcome obstacles to goal achievement
  • Quality commitment -- demonstrate attention to produce a high quality end product and constantly look for opportunities to improve work processes and results


  • SAP Payroll/HR application experience - including Enterprise/Personnel structure, payroll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration
  • Excellent Understanding of Payroll Processing Methodology
  • Understanding of Employee Self Service/Portal
  • Experience in Microsoft applications such as word, excel and e-mail
  • Champion/Specialist in one-two countries and or Specialist in one functional area
  • Lead and coordinate Global level Change Controls.


  • 3+ years of experience as a consultant on SAP Payroll US, Mexico, and/or Canada
  • Bachelor's Degree with a Major Area of Concentration in IT, Business, Computer Technology.
  • Excellent SAP CRM / Portal knowledge (functional/technical)
  • Good understanding of Country, State and Enterprise legislation as it relates to the design and configuration of payroll.
  • Ability to configure the SAP Payroll for one country including the following:
    • Writing of Schemas (PCRs) and Cycles (understanding of splits and factoring, country-specific SAP functionality), GL Interface configuration, Payslip and Time Statement configuration, Data uploads, Unit testing, User acceptance testing and Parallel.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • SAP HR/Payroll experience USA, Mexico, Canada
  • Service mindset; end-user support experience
  • Excellent client / people facing skills
  • Fluent in Spanish and or French (oral and written)
  • Ability to resolve customer end-users CRM inquiries and escalated issue tickets
  • Ability to train internal/external customers
  • Ability to act as liaison with various internal and external contacts
  • Good verbal and written communication skills (English is a must)
  • Ability to analyze and resolve problems through effective customer interface and communication
  • Ability to prioritize workload, set and achieve goals

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Posted: 2019-09-12 Expires: 2019-11-10

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GlobalView Application Services Consultant - 177196

Alpharetta, GA 30009

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