4 days old
2018-08-162018-09-14

Head of AMS Delivery Execution, North America Job

SAP
  • Job Code
    191334
Head of AMS Delivery Execution, North America Job

Head of AMS Delivery Execution, North America Job

Date: Aug 9, 2018

City: Newtown Square, PA, US

Company: SAP

Requisition ID: 191334
Work Area: Information Technology
Expected Travel: 0 - 60%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP's Application and Technology Services (ATS) helps customers to accelerate their Innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies, standardize, and optimize operations of SAP centric solutions. Managed Innovations and Operations (MIO) provides an integrated platform to ensure successful execution of ATS’s core strategy through trademark Managed Service Offering.

The MIO’s services executive owns the alignment of the business vision and creates a trusted strategic relationship to deliver MIO’s strategy. The overall work objective is to help the region drive the adoption of SAP Managed services as effectively and efficiently as possible. 

Expectations

The role demands the individual to be knowledgeable in support operations for SAP Solutions. The role requires excellent coordinating and aligning, planning, communication, and management skills, as well as providing executive representation of MIO. Working as part of Global ATS team, the services executive will be ultimately responsible for MIOs operations in the region and influence managed services adoption.

  • Work under the direction of the Global AMS Head absorbing MIO’s strategy to define and execute regional strategy
  • Work in close collaboration with Regional ATS Business Owner  to drive sales motions and delivery setup with focus on new technologies and services
  • Orchestrate seamless alignment with all areas of the MIO Organization spanning from sales support, solution design, engagement management and delivery operations building an integrated platform to achieve incremental commitment and profitable revenues
  • Support ATS Business Development in enabling achievement of the regional and MU business plans

Detail Tasks

  • Work with ATS  leadership to ensure they are equipped with the necessary collateral to assess and execute the strategy as defined
  • Develop a top performing integrated platform by aligning all areas of MIO that helps to deliver managed services in a consistent, reliable and a scalable way
  • Drive Managed services best practices in solution, resource, setup, transition and governance across the region
  • Foster collaboration with market units to Identify opportunities and setup new models and scale for execution with support from MIO teams
  • Support large & strategic deals with domain leadership and work on a QA basis to ensure that delivery can successfully deliver what is being sold
  • Regional deal approval for Managed services delivery as per DOA
  • Align with services teams and other LOBs to setup delivery best practices
  • Drive and work on strategically defined topic which helps simplify delivery aspects with highest standards of customer service
  • Customer Success: Work with existing AMS customer to ensure the 360 degrees feedback and drive towards a successful renewal business
  • Makes decisions with fiduciary consideration and responsibility to achieve business outcome

WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
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Head of AMS Delivery Execution, North America Job

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