1+ months

HR Business Advisor (MULTIPLE POSITIONS) - 175029

Augusta, GA 30901
  • Job Code
    175029
\u003Cp\u003E\u003Cstrong\u003EADP is hiring a Human Resource Business Advisor (HRBA).\u003C/strong\u003E The Human Resource Business Advisor (HRBA) is a Human Resources subject matter expert interfacing with ADP clients to provide HR advisory support and service to both address on demand/urgent issues as well as help to strategically drive results. HRBAs deliver detailed HR best practice advice and information around regulations and provide clients with practical guidance through the HR management processes across the HR lifecycle. HRBAs also play a key role in ensuring client engagement across ADP\u0027s products and services.\u003C/p\u003E \u003Cp\u003EHRBA\u0027s provide inbound and outbound virtual client on-boarding/training in the same respect as the HR Solutions Specialist counterparts, in addition they are highly focused on HR projects and research, including content, training and other development projects to increase their HR knowledge and experience. They provide on-demand HR consultation and advice to clients through email and phone, working closely with their more Sr. counterparts, team leads and management to assist in resolving more complex HR issues for clients.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, \u0026 Social Responsibility.\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EUtilizing a proactive, consultative approach, receives and responds to client inquiries, ranging in complexity and scope, by educating clients on human resources tools, information, and best practices regarding: federal and state law, compliance requirements, employee and labor relations, compensation, benefits, staffing, performance management, termination of employment, rewards and recognition, occupational safety and health, leaves of absence and other HR related topics.\u003C/li\u003E \u003Cli\u003ELeverages every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the clients immediate HR needs as well as strategically support long terms needs.\u003C/li\u003E \u003Cli\u003ESchedules training and future meetings with the client as appropriate.\u003C/li\u003E \u003Cli\u003EEffectively executes inbound and outbound client communications, with quality, in accordance with standard ADP call strategies and expectations.\u003C/li\u003E \u003Cli\u003EAdheres to internal policies and procedures in an effort to minimize risk and liability to ADP.\u003C/li\u003E \u003Cli\u003EMust be able to transition between a wide variety of HR competencies quickly and proficiently.\u003C/li\u003E \u003Cli\u003EResearches information from multiple resources to provide best practice knowledge to external and internal clients.\u003C/li\u003E \u003Cli\u003EExternal clients range in size, employees, and span a wide variety of industries and levels of HR experience.\u003C/li\u003E \u003Cli\u003EKeeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment.\u003C/li\u003E \u003Cli\u003EContinually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, record keeping requirements, proper investigative procedures, management practices, etc.\u003C/li\u003E \u003Cli\u003EParticipates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes.\u003C/li\u003E \u003Cli\u003EParticipates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, development of HR training, works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients.\u003C/li\u003E \u003Cli\u003ERegularly responds to client inquiries through participation on the email triage team.\u003Cbr /\u003EExecutes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.; participates in training programs designed to enhance service skills.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EQUALIFICATIONS REQUIRED:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EBS in Human Resources or equivalent education in related field\u003C/li\u003E \u003Cli\u003E2-3 years HR experience, at least 1 year of generalist experience\u003C/li\u003E \u003Cli\u003EMust be able to work flexible hours (Monday-Friday - 8:30 a.m. to 8:30 p.m. - 40 hour work week)\u003C/li\u003E \u003Cli\u003EWill be expected to obtain SHRM-CP certification, if not already obtained, within the first year of employment. ADP will pay for the certification.\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003Cp\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS: \u003C/strong\u003EPreference will be given to candidates who have the following:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EPeople who have a desire to utilize their HR knowledge and expertise while helping small businesses with their HR questions and issues.\u003C/li\u003E \u003Cli\u003EYes, they are on the phone, so prefer people that are okay with being on the phone while helping small business clients from all over the country.\u003C/li\u003E \u003Cli\u003EPeople that want to increase their HR knowledge by learning HR law for each state.\u003C/li\u003E \u003Cli\u003EThis is a non-exempt position, so willingness to work overtime on occasion is preferable\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003EPlease check your email for an invitation to schedule a phone screening if you are selected for further consideration.\u003C/p\u003E \u003Cp\u003E(Please ensure your email is set to accept emails from ADP or check your Spam folders for emails from ADP - Career Opportunities)\u003C/p\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-07-04 Expires: 2019-12-12

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HR Business Advisor (MULTIPLE POSITIONS) - 175029

ADP
Augusta, GA 30901

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