1+ months

Lead Implementation Consultant

Sydney, NSW 2020
  • Kronos Time & Attendance experience essential
  • Strong technical capabilities
  • Working on complex projects
  • Open to Mascot NSW, Mulgrave VIC, Murarrie QLD, Perth WA or Adelaide SA location
Position Purpose :
To provide varying levels of implementation services through leading the client configuration, analysis, validation, project planning and professional consultative services to clients to ensure successful implementation of the Time & Attendance product.
Key Responsibilities :
  • Capture client requirements, whilst guiding the customer, to ensure a comprehensive and consistent approach that can move seamlessly through the implementation process
  • Provide subject matter expertise in Realtime/Kronos to Implementation Consulting team
  • Design and build the Time & Attendance Implementation methodology including standard processes and templates to deliver revenue targets and meet client expectations
  • Engage and meet with clients in relation to the escalation and investigation/rectification of issues within timeframes
  • Implement and recommend process improvement initiatives to drive performance
  • Conduct post Implementation reviews, share learnings as part of continuous improvement requirements.
  • Maintain current knowledge of technology and legislative developments as they relate to the Realtime/Time & Attendance/Kronos
  • Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high-pressured environment.
  • Ensure cooperation and sharing of skills and expertise.
  • Ad-hoc activities as requested
Experience :
  • Experience with Kronos/Realtime implementation
  • Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
  • Demonstrated experience within an Implementation environment, with an excellent understanding of payroll and applications particularly Time & Attendance and processing
  • Experience with project management methodology, with demonstrated success in previous roles
  • Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
  • Experienced with the 'build and configuration' of products/systems
  • Strong ability to identify client risks and provide options for resolution
  • Proven experience in data mapping, data conversion and data integrity
  • Advance understanding of interface technologies and data exchange between payroll and third-party systems (e.g. SAP, Oracle etc.)
  • Experience in Microsoft applications such as MS Project, Word and Excel
  • Experience working within a matrix organisation for a US owned organisation preferred.
  • Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure
Certifications / Qualifications :
  • Tertiary qualification with a business-related field, or Information Technology.
  • Proven experience in a similar role may be taken in lieu of formal qualification.
  • Project Management certification ideal.

Prefence will be given to candidates with the below :
  • HCM Consulting
  • Results Accountability
  • Service Delivery
  • Solutions focused
  • Time Management
  • Product knowledge
  • Stakeholder Management
  • Planning & Scheduling
  • Analysis / Judgement
  • End to End Implementation

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2020-08-06 Expires: 2020-12-04

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Lead Implementation Consultant

Sydney, NSW 2020

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