3 days old

Manager, Technical Program Management Job

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Manager, Technical Program Management Job

Manager, Technical Program Management Job

Date: Aug 16, 2018

City: Palo Alto, CA, US

Company: SAP

Requisition ID: 189411
Work Area: Software-Development Operations
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Ariba is the world’s business commerce network. We help companies extend their business commerce processes into the Cloud, where they can use our Supply Chain and Procurement solutions from Ariba Network to find opportunities to cut costs, reduce risk, and grow revenue through better collaboration with trading partners. The Ariba Network is the world’s largest trading partner community with more than $600B of commerce flowing through and more than 1.7 million businesses in 190 countries around the world, with a new business joining Ariba Network every two minutes.

The successful candidate will manage a team of program managers as an integral part of the SAP Ariba Cloud Engineering Services team. In this high-impact position you will work closely with cross functional leaders and stakeholders to set goals focused on driving requirements gathering and planning against agreed upon delivery dates. You will bring a level of thought leadership for consistency, integrity and intensity into strategic project scoping, initiation, planning, implementation and execution. You are detail-oriented and able to understand the bigger picture by using your technical expertise and sharp problem-solving abilities to prioritize and manage blocking issues.


  • Manage the team through strategic projects for Cloud Operations.
  • Lead the team through their portfolio of projects from initiation to completion in addition to fostering a work environment for team members to grow and keep morale high.
  • Coordinate with cross functional teams consisting of team members within Operations (Production Operations, Sysadmin, DBA, Network Administrators, Tools) and Operations (Support, Development, QA, Product Management, Legal) on upcoming release & feature planning to align Operations objectives and resources.
  • Maintain Operations dashboard to track various organizational metrics for Operations in addition to project status.  Provide senior leadership and stakeholders with metrics on business accomplishments and progress.
  • Manage and control challenges to a program by working with stakeholders.
  • Partner with the security operations team for audit and certification initiatives.


  • Bachelor of Science in Computer Science, Computer Information Systems, or equivalent.
  • Minimum of 8 years managing individuals within a cloud / operations environment.  Experience with managing / mentoring / coaching program managers or project managers.
  • Minimum 10 years of experience with managing IT / operations related projects.
  • Must be able to lead a cross functional team consisting of team members from various groups within Operations and groups outside Operations based on the need of a project.
  • Must be able to present a clear project status to upper management on a timely manner.
  • Experience with managing a large-scale project lasting many months.
  • Experience with various systems development life cycle models such as Agile Scrum or iterative development models.
  • Experience with MS Project, JIRA, Tableau, and other modeling tools.
  • Good understanding of various technologies used for hosting large-scale web applications and capacity planning.
  • Experience with change control management and process.
  • Experience with planning and designing a Disaster Recovery process, and managing the disaster simulation testing.
  • Good understanding of data security standards.
  • Experience with datacenter planning and expansions.

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
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