21 days old

MAS Implementation Specialty Services Operations Analyst - 185466

Manila, CO 80102
  • Job Code
    185466
\u003Cp\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EInsightful expertise\u003C/strong\u003E is a core value at ADP. In \u003Cstrong\u003EMajor Accounts Services, \u003C/strong\u003Eit means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EImplementation at ADP. \u003C/strong\u003EIt\u0027s what makes a difference to our clients - over half a million worldwide and counting. With us, you can combine analytical and project management skills with the ability to simplify complex information - to help clients develop the skills and confidence to use our business management solutions with ease. You get to provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.\u003C/p\u003E \u003Cp\u003EThe \u003Cstrong\u003EMAS Implementation Specialty Services Representative\u003C/strong\u003E ensures client satisfaction and retention through timely and successful installation and conversion of ADP Major Account workforce management solutions in a manner consistent with the framework of \u0026quot;One ADP\u0026quot; solution delivery.\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EDevelop and maintain effective verbal and written communications and relationships with clients and ADP associates to contribute to a successful overall client experience.\u003C/li\u003E \u003Cli\u003EUtilize a combination of product knowledge, HR knowledge and project management skills to ensure a quality implementation experience for the client.\u003C/li\u003E \u003Cli\u003EProactively contact clients during the implementation process to assess their satisfaction and fully utilize standardized tools and technology to support \u0026quot;One ADP\u0026quot; workforce management solution delivery.\u003C/li\u003E \u003Cli\u003EUsing specific feature knowledge, product expertise, analytical and consultative skills, the associate is responsible for configuring and implementing specific ADP features that are part of the overall solution for our clients. Analyze, collaborate and configure.\u003C/li\u003E \u003Cli\u003EWork independently and directly with the client or they can work with clients as part of an ADP project team. Their interactions can also include Third Party Vendors.\u003C/li\u003E \u003Cli\u003EUtilize strong communication, analytical and project management skills combined with solution knowledge to ensure a quality implementation.\u003C/li\u003E \u003Cli\u003ETheir ultimate goal is to create client loyalty and provide an overall quality experience for our clients.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EREQUIREMENTS\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EFresh Graduates are highly encouraged to apply.\u003C/li\u003E \u003Cli\u003ECandidate must possess at least High School Diploma, Vocational Diploma/Short Court Coursed Certificate, Bachelor\u0027s Degree, any field\u003C/li\u003E \u003Cli\u003EAt least 6 months to 1 year BPO/Shared Services experience, general office, customer service and/or data entry experience.\u003C/li\u003E \u003Cli\u003EAbove average verbal and written communications skills, analytical and problem solving skills.\u003C/li\u003E \u003Cli\u003EPreferably with experience in using MS Office applications\u003C/li\u003E \u003Cli\u003EProven experience using the telephone in a high volume environment.\u003C/li\u003E \u003Cli\u003EBasic knowledge of math, ability to work with numbers.\u003C/li\u003E \u003Cli\u003EBasic project management skills required, ability to manage multiple concurrent projects\u003C/li\u003E \u003Cli\u003EOrganizational and time management skills\u003C/li\u003E \u003Cli\u003EU.S. payroll, accounting, programming logic knowledge is a benefit\u0026nbsp;\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003ECOMPETENCIES\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EDelivering world-class service and satisfaction to all clients - internal, external, diverse and emerging\u003C/li\u003E \u003Cli\u003ESolving day-to-day problems that are in-line with ADP\u0027s mission, vision, and values\u003C/li\u003E \u003Cli\u003EShares ideas and information across multiple audiences to drive the business need\u003C/li\u003E \u003Cli\u003EActing in ways that help deliver results in a fast-pace and diverse environment\u003C/li\u003E \u003Cli\u003EStrong relationship building/networking skills, collaborating effectively with colleagues and clients to achieve and surpass shared goals\u003C/li\u003E \u003Cli\u003EHolding self and other to the highest personal and professional standards.\u003C/li\u003E \u003Cli\u003EStrong service orientation\u003C/li\u003E \u003Cli\u003EPositive response to changes in work environment or tasks\u003C/li\u003E \u003Cli\u003EPractices and promotes open communication\u003C/li\u003E \u003Cli\u003EValues individual talents of team members\u003C/li\u003E \u003Cli\u003EViews situations from multiple perspectives\u003C/li\u003E \u003Cli\u003EUses time and resources efficiently\u003C/li\u003E \u003Cli\u003EMaintains focus and overcomes obstacles to complete work\u003C/li\u003E \u003Cli\u003ECompetent in Microsoft Office Applications\u003C/li\u003E \u003Cli\u003EDemonstrated conflict resolution skills\u003C/li\u003E \u003Cli\u003EExcellent communication skills (persuasion, motivation)\u003C/li\u003E \u003Cli\u003EExcellent analysis skills\u003C/li\u003E \u003Cli\u003EResults-orientation/exceeding client expectations\u003C/li\u003E \u003Cli\u003EOrganizational skills\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003E\u003Cu\u003EAbout ADP\u003C/u\u003E\u003C/strong\u003E\u003Cstrong\u003E: We power organizations with insightful solutions that drive business success\u003C/strong\u003E. Consistently named one of the \u0026quot;Most Admired Companies\u0026quot; by \u003Cem\u003EFORTUNE\u003C/em\u003E\u0026reg; Magazine, and recognized by \u003Cem\u003EForbes\u003C/em\u003E\u0026reg; as one of \u0026quot;The World\u0027s Most Innovative Companies,\u0026quot; ADP has over a half-million clients around the globe and 60\u002B years of experience as a world-wide leader of business outsourcing solutions.\u003C/p\u003E \u003Cp align=\u0022center\u0022\u003E\u003Cstrong\u003E\u003Cem\u003EADP is an Equal Opportunity Employer. ADP believes that diversity leads to strength.\u003C/em\u003E\u003C/strong\u003E\u003C/p\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-11-14 Expires: 2019-12-14

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MAS Implementation Specialty Services Operations Analyst - 185466

ADP
Manila, CO 80102

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