8 days old

Retirement Communications Manager

Florham Park, NJ 07932
ADP is hiring aRetirement Communications Manager (RCM).In this position you will serve as the subject matter expert for all things retirement education related for our largest, clients.The RCM will partner with the Relationship Manager, plan sponsor, and intermediary (if applicable) in assessing their client's short and long term education needs and goals and will help develop and deliver a retirement education strategy as needed. This includes, but limited to coordinating onsite, and virtual participant education meetings, targeted email campaigns, mailers, videos, and other tools to help facilitate positive participant outcomes. The RCM will work closely with marketing to develop omni-channel marketing strategies to more fully maximize participant outcomes across assigned book of business.
This is a VIRTUAL/Homeshored position
travel required, 15-25%
  • Key ADP contact for retirement education needs for all key accounts assigned Relationship Managers.
  • Conceptualize, Develop, and assist in delivering retirement education and communication strategies.
  • Coordinates onsite participant education with field Retirement Counselors.
  • Understands partner's retirement education strategy and needs.
  • Identifies and develops new strategic opportunities within each partnership (RMs, FAs, Plan Sponsors)
  • Communicates and promotes key ADP strategic retirement education initiatives to internal and external partners on a continual basis, i.e.: Plan Sponsors, Sales, Relationship Managers,
  • Educational Resource Announcements/Enhancements, Face to Face FA training/education meetings, etc
  • Training Plan Administrators on available tools and resources for participant retirement education
  • Participates in sales finals as needed.
  • Attends client facing meetings with RMs and FAs as needed of annual/quarterly reviews
  • Attends organizational and internal partner staff meeting (RMs, Sales, Retirement Counselors, Macerating, etc) as needed
  • Maintains comprehensive and timely records in Start Manager
  • Helps train and Mentor other RCMs and Retirement Counselors
  • Performs other related duties as assigned.


  • Bachelor's Degree or Equivalent in Education & Experience
  • 5 to 8 Years of Directly Related Experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • FINRA Series 6 and 63
  • In depth working knowledge in retirement services industry.
  • Demonstrated Success in negotiation, persuasion, and needs based selling
  • Public presentation experience.
  • Experience in managing executive level relationships / partnerships with clients and third parties.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2020-09-10 Expires: 2020-10-09

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Retirement Communications Manager

Florham Park, NJ 07932

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