1+ months

Senior Director Business Transformation \u0026 Process Digitisation ESI - 6006474304252019

England, AR 72046
  • Job Code
\u003Cp\u003ESenior Director Business Transformation \u0026 Process Digitization ESI\u003C/p\u003E \u003Cp\u003EDepartment: ES International\u003Cbr /\u003EReporting to: Vice President BPI \u0026 Process Automation\u003C/p\u003E \u003Cp\u003EOverview:\u003Cbr /\u003EThe Senior Director Business Transformation and Process Digitisation- Implementation will be a member of the ES International (ESI) Business Transformation and Process Digitisation Leadership team reporting directly to the Vice President Business Process Improvement \u0026 Process Automation ES International. He/she will work with and collaborate directly with the ES International Business Transformation/Process Digitization teams, and the central and business unit Service Delivery teams as well as other functional teams. The role will include responsibility for leading Business Transformation and Process Digitisation across all areas of Implementation for ESI. He/she will have no direct reports. This role will have high visibility with executive management and in country Senior Leadership teams and requires mature leadership and strong change management and influencing skills.\u003C/p\u003E \u003Cp\u003EEssential Responsibilities:\u003Cbr /\u003E\uF0A7 Actively identify, take ownership and drive all Implementation process transformation and process digitisation initiatives\u003Cbr /\u003E\uF0A7 Ensure the execution of all the ESI process transformation and process digitisation Implementation initiatives are delivered on time\u003Cbr /\u003E\uF0A7 Ensure the delivery of all the ESI process transformation and process digitisation Implementation initiatives identified benefits are delivered -- any exceptions to be investigated and approved by respective business unit Finance, Implementation Leaders and VP Process Improvement and Process Automation \u003Cbr /\u003E\uF0A7 In depth understanding of the end to end Implementation process in every business unit including essential process data and technology utilized\u003Cbr /\u003E\uF0A7 Create, facilitate and maintain an ESI Implementation process transformation and process digitisation community\u003Cbr /\u003E\uF0A7 Utilise process improvement methodology and technology solutions such as Lean Management, Six Sigma, Business Process Management Systems (BPMS), Robotic Process Automation (RPA) and other suitable approved technologies to positively improve the client experience, bottom line and reduce security incidents\u003Cbr /\u003E\uF0A7 Establish and implementing a rigorous and robust approach to standardise the ESI Implementation processes\u003Cbr /\u003E\uF0A7 Ensure all Implementation process transformation and digitisation activities are aligned with ESI Service Delivery strategy \u003Cbr /\u003E\uF0A7 Understand and leverage global best practices to accelerate development and deployment of solutions to optimize the ESI Implementation processes\u003Cbr /\u003E\uF0A7 Establish and implement standard delivery methodology for all Implementation process transformation and process digitisation initiatives\u003Cbr /\u003E\uF0A7 Establish and implement a standard approach to successfully manage all required changes for effective delivery of new and live Implementation initiatives\u003Cbr /\u003E\uF0A7 Share ESI Implementation process transformation and process digitisation best practice across ESI\u003Cbr /\u003E\uF0A7 Ensure professional and scheduled communication of all Implementation process transformation and digitisation initiatives including initiative status, KPI improvement, recognizing success and pipeline of activities\u003Cbr /\u003E\uF0A7 Use appropriate project management tools and metrics to coordinate projects, track progress and measure all KPIs\u003Cbr /\u003E\uF0A7 Influence and collaborate with ESI Implementation business leaders and associates to drive adoption of new and existing Implementation initiatives\u003Cbr /\u003E\uF0A7 Ensure all ESI process transformation and process digitisation Implementation Initiatives are reported and tracked in PlanView in accordance with ESI standard \u003Cbr /\u003E\uF0A7 Lead any other assigned projects or initiatives as agreed with the Vice President BPI \u0026 Process Automation.\u003Cbr /\u003E\uF0A7 Be the single point of contact for all ESI Implementation process transformation and process digitisation initiatives\u003C/p\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003E\u003Cbr /\u003ECritical Success Factors:\u003Cbr /\u003E\uF0A7 Ability to influence \u0026 collaborate with associates at all level \u003Cbr /\u003E\uF0A7 Ability to handle resistance to change \u003Cbr /\u003E\uF0A7 Ability to remain focused and base all decisions on facts and data\u003Cbr /\u003E\uF0A7 Ability to identify Process Transformation and Process Digitisation opportunities \u003Cbr /\u003E\uF0A7 Ability to manage in a matrix organisation\u003Cbr /\u003E\uF0A7 Ability to communicate at all levels\u003Cbr /\u003E\uF0A7 Ability to remain positive even in the face of adversity\u003Cbr /\u003E\uF0A7 Ability to challenge established processes or procedures\u003C/p\u003E \u003Cp\u003EPersonal Attributes:\u003Cbr /\u003E\uF0A7 Positive attitude with high energy\u003Cbr /\u003E\uF0A7 Resilient \u003Cbr /\u003E\uF0A7 Driven to finding solutions to problems\u003Cbr /\u003E\uF0A7 Passionate about delivering results and achieving targets\u003Cbr /\u003E\uF0A7 Innovative and Creative \u003Cbr /\u003E\uF0A7 Autonomous \u003Cbr /\u003E\uF0A7 Team player\u003C/p\u003E \u003Cp\u003ESpecific Skill / Experiences:\u003Cbr /\u003E\uF0A7 Extensive experience in successfully executing on Process Transformation and Process Digitisation initiatives\u003Cbr /\u003E\uF0A7 Results Driven\u003Cbr /\u003E\uF0A7 High level of ability to collaborate and communicate effectively at all levels of the organization\u003Cbr /\u003E\uF0A7 Able to maintain effective relationships with Business unit leaders, associates and a central service delivery organization.\u003Cbr /\u003E\uF0A7 Excellent decision-making skill set.\u003Cbr /\u003E\uF0A7 Display very high levels of energy, resilience and maintaining a positive outlook even in the face of adversity.\u003Cbr /\u003E\uF0A7 Able to motivate and engage associates at all level of the organization.\u003Cbr /\u003E\uF0A7 Must be able to challenge the status quo and influence multi-directional and non-linear relationships.\u003Cbr /\u003E\uF0A7 Must be able to clearly articulate the Implementation Process Transformation and ESI Service Delivery strategy and obtain buy-in from the ESI Business Units.\u003Cbr /\u003E\uF0A7 Willing to lead challenging, untested, cross functional new projects\u003Cbr /\u003E\uF0A7 Must be \u0026quot;marketplace\u0026quot; informed\u003Cbr /\u003E\uF0A7 Must have a passion for using technology to drive process efficiency.\u003Cbr /\u003E\uF0A7 Must be able to institutionalize Business Transformation and Process Digitisation.\u003Cbr /\u003E\uF0A7 Excellent planning and organizational skills with strong inter-personal communication skills.\u003Cbr /\u003E\uF0A7 In depth knowledge of project management tools and methodology. \u003Cbr /\u003E\uF0A7 Excellent process improvement, time management, presentation and organizational skills.\u003Cbr /\u003E\uF0A7 Excellent facilitation skills\u003Cbr /\u003E\uF0A7 Passion for improving the client experience with a relentless drive towards flawless execution and making positive change happen.\u003Cbr /\u003E\uF0A7 Able to adapt style to different working environments, situations and cultures.\u003C/p\u003E \u003Cp\u003E\u003Cbr /\u003EReporting Relationships:\u003C/p\u003E \u003Cp\u003EImmediate Manager: Vice President BPI \u0026 Process Automation -- ES International\u003C/p\u003E \u003Cp\u003EDirect Management Reports: None\u003Cbr /\u003ELocation: ES International\u003C/p\u003E \u003Cp\u003EQualifications and experience:\u003C/p\u003E \u003Cp\u003EEducation:\u003Cbr /\u003E\uF0A7 Degree or equivalent \u003Cbr /\u003E\uF0A7 Lean Six Sigma qualified\u003Cbr /\u003EWork Experience:\u003Cbr /\u003E\uF0A7 8 years\u0027 experience in Operations within a large multi-national company\u003Cbr /\u003E\uF0A7 Held a senior position requiring extensive application of Process Reengineering and Project/Program Management\u003Cbr /\u003E\uF0A7 Extensive experience in Process Improvement and Change Management with a proven track record in delivering results.\u003Cbr /\u003E\uF0A7 Ability to demonstrate successful application of process digitization technology incl. RPA and BPMS preferred\u003Cbr /\u003E\uF0A7 Experience working at a senior level in an international environment.\u003Cbr /\u003E\uF0A7 Must be fluent in English, additional language preferred.\u003C/p\u003E \u003Cp\u003E\u0026quot;competitive salary\u0026quot; \u003C/p\u003E \u003Cp\u003EPosted on the 30th October 2019\u003C/p\u003E \u003Cp\u003EClosing date 28th November 2019\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003E\u0026nbsp;\u003C/strong\u003E\u003C/p\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-10-31 Expires: 2019-12-12

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Senior Director Business Transformation \u0026 Process Digitisation ESI - 6006474304252019

England, AR 72046

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