13 days old

Senior Relationship Manager

Tempe, AZ 85281

Unlock Your Career Potential: Relationship Management at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Relationship Management team is comprised of brilliant team members that help turn talent into performance through innovative solutions designed for team leaders -- ultimately our clients. Grounded in decades of research on what drives engagement and performance in teams -- our technology, coaching and education offerings help companies build more teams like their best teams. Named one of Forbes' "Most Innovative Companies" and one of Computerworld's "100 Best Places to Work in IT", we at ADP, Inc. are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.

 

Do these words describe you? Partner. Implementer. Change Driver. Creative Problem Solver. Game Changer.

Are you constantly provoking, inspiring and challenging new ways of thinking?

Do you feel strong bringing strategic value to your clients?

 

If your answer to these questions is an enthusiastic "yes" then please keep reading! The Client Success team is looking for a Sr. Relationship Manager.


POSITION SUMMARY

As a Sr. Relationship Manager, you will be the main partner for the successful delivery of StandOut technology, coaching, and consulting. You will lead a portfolio of clients by fostering relationships, driving user adoption, developing strategic outcomes, and retaining and growing clients. You care about your clients and are attentive to their needs, always searching for new ways to make their experience the best it can be. We are seeking people that have:

 

  • A passion for client work
  • Ability to quickly establish and maintain senior-level client relationships
  • Technical aptitude to become an expert in StandOut technology
  • Ability to quickly grasp fundamentals and details of different industries
  • Adaptable and open to a fast paced, ever-changing environment
  • Data smarts
  • Ability to drive change
  • A curious mind that can initiate and navigate complexity and ambiguity

 

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

  • Managing the work from solution design and development to implementation and ongoing support
  • Successfully managing multiple concurrent clients and implementation projects
  • Building and fostering strategic relationships
  • Aligning and evolving strategic objectives
  • Consulting with clients to drive adoption and usage of StandOut to help them achieve their goals
  • Collaborating with internal and external stakeholders to ensure the voice of the client is heard and seen
  • Presenting, facilitating and leading conversations
  • Understanding, analyzing and interpreting data to tell a story
  • Retaining and growing the portfolio

QUALIFICATIONS REQUIRED:

  • Bachelor's Degree or equivalent in experience and education
  • 5-7 years managing and consulting on strategic client accounts
  • Demonstrated skills in collaboration, analytics, presentation, and client management
  • Cross functional project management experience
  • Excellent written/oral communication and presentation skills including the ability to facilitate large group meetings and host webinars
  • Experience with SaaS implementations/delivery preferred
  • Minimal travel required

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

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Posted: 2021-04-02 Expires: 2021-05-15

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Senior Relationship Manager

ADP
Tempe, AZ 85281

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