1+ months

Solution Design Consultant - 161217

Maitland, FL 32751
  • Job Code
    161217

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

POSITION SUMMARY:
The Solution Design Team is made up of individuals who support the talent organization and our clients by providing consulting services, domain expertise and product expertise.

RESPONSIBILITIES:

  • Develops solutions and recommendations to client needs through the use of ADP's systems and products; understands impact on scope and timelines.
  • Works with external clients to understand and collect customer business requirements.
  • Responds and reacts to a variety of critical issues simultaneously.
  • Facilitates effective dialogue with clients to fully understand their business strategy, process, key drivers, and technology to identify solutions to meet their goals
  • Expected to deliver existing services as well as create new products and services. Specific emphasis is on continuously building new and unique services that provide meaningful and significant value to our clients.
  • Act as a coach/mentor to others in the organization
  • Support the marketing of products and services, supporting ADP Sales Associates as requested, but are not directly responsible for business development.
  • Work with Product Management in providing feedback to assist future product enhancements.
  • This position requires strong Technical/Functional/Business analysis skills & background
  • Develops relationships with clients and internal teams by building rapport with the user community and key stakeholders.
  • Provide functional product support to internal ADP teams
  • Supervision Received: Minimal; will work independently most of the time, receiving only general direction.
  • Supervisory Authority: Minimal; provides guidance to and assists other team members as requested
QUALIFICATIONS REQUIRED:

BS degree --- preferred

Experience: 4+ years

Preference will be given to candidates who have the following:
  • Talent management domain experience (system implementation, consultant, application support/client service representative, and trainer).
  • Technical training or equivalent in related technologies and/ or in systems implementations.
  • Consulting Skills and Active Listening
  • Product Knowledge and Expertise
  • Problem Solving
  • Strong time management skills, excellent attention to detail and work ethic
  • Highly organized with the ability to manage multiple simultaneous projects in a fast paced environment.
  • Keen decision making skills, with the ability to think creatively and on your feet.
  • A self-starter, comfortable and effective working independently and often virtually in a fast paced environment.
  • Demonstrates thorough knowledge of applicable products and services.
  • Demonstrate strong consulting and active listening skills to solve client needs.
  • Uses effective communication and facilitation skills to advise and influence clients at the user, line management and executive levels.
  • Able to work collaboratively with various business groups both internally and externally.
 
 
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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Posted: 2019-03-08 Expires: 2019-09-11

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Solution Design Consultant - 161217

ADP
Maitland, FL 32751

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