1+ months

Sr. Manager, Implementation - 182308

Tempe, AZ 85281
  • Job Code

ADP is hiring a Sr Implementation Manager. In this position you will lead a team of approximately 6 to deliver quality implementations that exceed client expectations. The Sr. Implementation Manager is responsible for ensuring client relationship/expectation management and the Project team's ability to deliver client requirements within project deadlines and budget. This role is a key part of the Implementation organization and will be required to build relationships with other parts of the MasterTax Organization and drives and supports best practice, continuous improvement and standard work across the team. 

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


  • BA/BS preferred
  • 3+ Years management experience required
  • Demonstrated business acumen and successes in meeting financial and performance targets
  • Demonstrated success in client facing roles
  • Manage interactions and relationships with client contacts at all levels of the organization
  • Negotiate client contract and pricing disputes
  • Manages senior level Professional track associates as well as Implementation track associates
  • Able to independently set priorities for the team in completing assigned initiatives
  • Able to lead and influence across and up in a matrixed environment
  • ADP and/or MasterTax experience a plus but not required
  • Payroll/Tax Processing experience a plus but not required

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • Master's Degree Preferred.
  • Experience leading Virtual Teams is preferred.
  • Business Leadership- Prior experience creating and articulating a vision and inspires others to action. Describes clearly the strategic direction of ADP and linkages with the Business Unit.
  • Results Accountability-Setting high standards of performance for self and others for delivering results.
  • People Leadership- Driving a performance-based culture that engages associates to achieve excellence. Proven track record in building talent.
  • Deliberately builds capability for short and long term.
  • Market Leadership-Demonstrates bias for growth.
  • Takes bold action to strengthen the business results.
  • Financial Management- Explains how the team results impact expenses and revenue.
  • Ensures a connection between individual and team goals with ADP financial metrics.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2019-09-10 Expires: 2019-11-16

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Sr. Manager, Implementation - 182308

Tempe, AZ 85281

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