13 days old

Sr Project Manager, GlobalView Field Services - 183155

Alpharetta, GA 30009
  • Job Code
    183155

ADP is hiring a Sr Project Manager, GV Field Services. The Senior Project Manager (ADP GlobalView Field Services) is accountable for the end to end delivery of projects and programs pertaining to the Global ADP GV portfolio (project areas: internal tools and solutions, client solutions, integrations with third party solutions; business change and improvements). The Senior PM will lead teams and manage stakeholders from all levels and areas of the organization residing in various locations.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

  • Work on high visibility and complex programs and projects.
  • Lead all project phases, from business case/initiation to closure
  • Direct day-to-day activities of projects within a matrix organization
  • Direct project timeliness and budgets
  • Foster communication between teams working on your projects and motivate
  • Lead communication with stakeholders and team members throughout the completion of the projects
  • Engage with senior stakeholders (Director/VP level) to provide insights for executive decision making
  • Clearly communicate project objectives, milestones at all levels.
  • Foster a project environment focused on finding solutions, targets, collaboration and information sharing.
  • Assess and manage risks and issues.
  • Provide risk and issues mitigation recommendations, and facilitate alignment on mitigation.
  • Tailor processes to meet the needs of individual projects
  • Make decisions based on information and input in a timely manner
  • Drive innovation, best practices and achievement of strategic objectives

 

Issue, Risk & Change Management:

  • Manage project's scope, estimate of hours and asses impacts to requested changes
  • Serves as project escalation point for issues impacting project success that requires resolution
  • Leads inter-departmental coordination efforts required for specific project tasks.
  • Coordinates the transition of new clients from Sales to Implementation to Client Services
  • Ensure definition and compliance to issue management
    • Monitor issues on a weekly basis
    • Monitor escalation of problems
  • Ensure risk management via mitigation strategies
  • Ensure proper tracking of Change requests with appropriate signoffs
  • Effectively communicates relevant project status updates to stakeholders (Internal and External).
  • Facilitates communication with client stakeholders to identify needs and evaluate alternative business solutions with a focus on enhanced client relationships and satisfaction.
  • Ensuring project documentation is stored in accordance with ADP Quality Audit requirements utilizing Collaboration tool and ensuring project team is adhering to these requirements.
  • Tracks team hours and approves accordingly through use of PlanView project tool to ensure utilization is appropriate to project needs.

Project Leadership/Mentoring:

  • Participates in performance management and professional development activities by providing immediate feedback to team members regarding their performance and supplying input to Implementation Management on the professional development of team members
  • Ensure a qualitative management of client relationship
  • Provide recommendation to the client to reduce gaps and ensure standard product use
  • Manage client's expectations during project
  • Deliver proposals on client's procedures in order to optimize proposed solution
  • Ensure high level of client satisfaction
  • Performs other related duties as assigned.

QUALIFICATIONS REQUIRED:

  • 5 years of solid project management experience (required)
  • Exposure to both technology and business improvements projects (required)
  • Experience managing medium to large cross-functional projects and programs
  • Exposure to working with local and multinational remote teams.
  • Experience with project management tools and structured methodologies

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • PMP or equivalent professional project management certification preferred
  • Certifications in change management and process improvement a plus
  • Project Management experience in IT and/or Payroll/HR Industry
  • Planning and resource scheduling experience
  • Ability to prioritize tasks and time management skills
  • Ability to manage and lead a team of people
  • Client focused and committed to providing World Class Service
  • Strong relationship management and communication skills
#LI-Service

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Posted: 2019-10-03 Expires: 2019-11-02

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Sr Project Manager, GlobalView Field Services - 183155

ADP
Alpharetta, GA 30009

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