12 days old

Toll Operations Project Manager

Louisville, KY

Business Line Transportation

Position Title Toll Operations Project Manager

United States of America - Kentucky


Job Summary

AECOM is currently seeking a Toll Operations Project Manager for AECOM National Tolls and Managed Lanes Practice. We offer a dynamic work environment and a culture that is direct, supportive, and flexible. We are seeking a motivated professional with experience in the delivery and operations of Toll systems. We are looking for experienced staff with strong, operations and customer service experience in the planning, delivery and operations oversight of back office and operational support systems. We are seeking someone who is interested in creating innovative tolling solutions, including mobile payments, and connected vehicle concepts. Our industry is changing fast and we are looking for someone who wants to help us define that path and not just follow the rest of in the industry as opportunity passes for increases in efficiencies and customer service. Are you ready to change the future of Transportation and Tolling now? Come join our team!

The responsibilities of this position include, but are not limited to:

  • Responsible for supporting the delivery of existing projects and pursuits of new tolling, operations and technology projects

  • Works with the other business lines and market sector leaders in the region to ensure strategic business growth and project delivery

  • Works with clients in providing QA/QC and identifying improvements to standard operating procedures for efficient and costs effective program operations

  • Participates in the review and development of design, training, and maintenance and operations, and testing project plans

  • Supports other AECOM project managers and technical teams in the development of winning proposals, as well as execution of project deliverables to address client needs

Minimum Requirements

  • Bachelors Degree in Technical, Business, Economics or related areas or demonstrated equivalent combination of education, skills, knowledge, abilities and experience

  • 8+ years of experience in Customer Service Operations and Back office system operations and continuous improvement efforts or financial services industry

  • Demonstrated strong analytical and quantitative skills

  • Exceptional client relationship skills and works well in multi-discipline teams

  • Solid technical skills in transportation projects developed within a professional services environment

  • Ability to travel as required

Preferred Qualifications

  • Last 5+ years of public and/or private sector tolling and transportation industry experience

  • Outstanding communication, interpersonal and relationship building skills with a dedication to developing lasting client partnerships (internally and externally)

  • A trusted advisor and highly regarded leader who can garner client confidence

  • Experience in Project delivery

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Information Technology

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 188342BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


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Toll Operations Project Manager

Louisville, KY

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Louisville, KY

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