1+ months

VP - Implementation-17615B - 178615

El Paso, TX 79901
  • Job Code

The Vice President Implementation (Compliance Solutions division) is responsible to ensure the effective leadership and management of the Implementation processes of the Smart Compliance suite of services. ADP Smart Compliance integrates with ADP HCM platforms, as well as many other leading enterprise resource planning (ERP) and applicant tracking (ATS) solutions. The VP Implementation will collaborate with peers and counterparts in the identification, development, and implementation of business unit wide implementation strategies, initiatives, and support methodologies to achieve Compliance Solutions strategic goals. Additionally, the VP Implementation is responsible for growing the business, lowering cost of new client implementations, and improving the business operations. Compliance Solutions has consistently experienced high growth since the launch of Smart Compliance in 2013.

Role Responsibilities:

  1. Accountable for contributing to the definition, development, rollout, and effective management of strategic plans that drive quality implementations, client and associate satisfaction and loyalty, and revenue growth.
  2. Assist with the establishment of team goals across the CS Implementation organization, and effective measuring/communicating of performance against established goals to drive continuous improvement in delivering services to the client.
  3. Driving associate engagement, loyalty, talent/career development and appropriate programs to support a virtual Implementation organization.
  4. Lead other management level associates and team performances.
  5. Help define, support, and modify process change in implementation functions. Collaborate with other Leaders to ensure consistency of methods, processes and procedures.
  6. Provide support and guidance to the Sales Organization regarding Implementation processes and procedures as well as participating in the sales process as requested for new client opportunities. Work with sales leaders to best position sales and implementation associates for success in selling and delivering the Compliance Solutions offerings.
  7. Develop and maintain effective client relationships and builds appropriate improvement and action plans to address issues and satisfaction. Up to 30% travel as required.
  8. Understand and manage Sales Backlog dynamics through our CS implementation teams, with the continual focus on an Effortless client experience. Such dynamics are all elements of the client implementation from sales order through to the service transition, and anomalies in projects along the way, anticipating and mitigating risk of detractors. Understanding how our backlog, with its timing risks and variables, can achieve the Implementation Start Plan. Work with other non-implementation personnel and leaders to achieve success in the projects for our goals and Plan.

The Vice President role reports to the Division Vice President of Implementation for Smart Compliance within Compliance Solutions.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • Bachelor's Degree or its equivalent in education and experience
  • PMP Certification preferred, SHRM or CPP certification preferred
  • Relationship Building
  • Influencing without authority
  • Collaboration
  • Consulting and Problem Solutions skills

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2019-07-01 Expires: 2019-08-29

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VP - Implementation-17615B - 178615

El Paso, TX 79901

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